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The 19th Hole Southerness

19th Hole (Southerness) Limited

Last updated: 12 March 2026

19th Hole (Southerness) Limited (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website.

By using our website, you agree to the collection and use of information in accordance with this policy.


1. Who We Are

19th Hole (Southerness) Limited operates this website and is the data controller responsible for your personal data.

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:

Email: grant@19thholesoutherness.co.uk
Address: Southerness, Dumfries DG2 8AZ


2. Information We Collect

We may collect and process the following types of personal data:

Information You Provide

You may provide information by:

  • Filling out contact forms

  • Sending enquiries via email

  • Booking services or making enquiries

This may include:

  • Name

  • Email address

  • Phone number

  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information such as:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visit

  • Device information

This information helps us improve our website and user experience.


3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries or requests

  • Provide information about our services

  • Improve our website and services

  • Maintain the security of our website

  • Comply with legal obligations

We will only use your data where we have a lawful basis to do so under UK data protection law.


4. Legal Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

  • Legitimate interests – to operate and improve our website and services

  • Consent – where you have given consent (e.g. contact forms or marketing)

  • Legal obligation – where we must comply with legal requirements

  • Contract – where processing is necessary to provide services requested by you


5. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

  • Website hosting providers

  • IT and technical service providers

  • Professional advisers (e.g., accountants or legal advisers)

  • Authorities where required by law

All third parties are required to respect the security of your personal data.


6. Data Security

We take reasonable technical and organisational measures to protect your personal data from:

  • Loss

  • Misuse

  • Unauthorised access

  • Disclosure or alteration

However, no method of transmission over the internet is completely secure.


7. Data Retention

We only retain personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.


8. Your Data Protection Rights

Under UK data protection law, you have rights including:

  • Right of access – request copies of your personal data

  • Right to rectification – request correction of inaccurate information

  • Right to erasure – request deletion of your data in certain circumstances

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

To exercise these rights, please contact us using the details provided above.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.


9. Cookies

Our website may use cookies to improve functionality and user experience.

Cookies are small files stored on your device that help us understand how visitors use our website.

You can control or disable cookies through your browser settings.


10. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of other websites.

We encourage you to read their privacy policies.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.